We always here! Our reliable after-sales support ensures your machine operates smoothly at all times.
From troubleshooting to maintenance guidance, we're here to assist you whenever you need, giving you complete peace of mind.
A: The customization timeline depends on your specific requirements. Longwill’s team will provide an estimated delivery time after discussing your needs.
A: Yes, Longwill offers a wide range of spare parts and accessories for both filling and capping machines. Contact the sales team to place an order.
A: Refer to the troubleshooting guide in the operation manual or contact Longwill’s technical support team for assistance.
A: Longwill machines are easy to clean. Use mild detergent and water for stainless steel components and follow the cleaning instructions in the operation manual.
A: Basic maintenance tools include high-quality pliers and cleaning supplies for the stainless steel components. These tools are often included in the package or can be purchased separately.
A: Yes, Longwill is committed to providing reliable after-sales support, including technical assistance, spare parts supply, and maintenance guidance.
